Wednesday, January 18, 2012
Thanks? You're quite welcome
She used to ask that of any project I wrote: annual reports, websites, newsletters, articles.
I’d tell her my thanks came in the form of a check: a fair exchange of work for monetary reward. I expect nothing more.
That’s why I was so surprised to be invited to a client’s celebration of its brand launch and website redesign. Sure, I worked on the project. I put in many hours. And I was paid for my efforts. My only hope after cashing the check was to be considered for future work.
When I got the email invite, I thought it must have been a mistake. My name was on a project list, so I was probably included by oversight. They wouldn’t possibly invite a vendor to a company celebration, would they?
I emailed another vendor who had worked on the project. “Did you get this email from the client? Are you going to the launch party?” He wrote back: “Yup. And you should, too.”
So I sent back my RSVP, cleared my calendar, and went to the party.
I had been writing about the company’s culture of caring and compassion for months. Now I was seeing it in action.
How unusual, in today’s environment of budget-cutting and downsizing, to extend such generosity and welcome to a vendor. It says more than I ever could convey in words about the company and its core values.
Not only was it unexpected to be included in the client’s corporate family, it also turned out to be a lot of fun.
Thanks to me? You’re quite welcome BAYADA Home Health Care.